Shipping Policy
At Finds Store Online, we process orders with a handling time of 3 to 5 business days before shipping. However, we strive to dispatch your purchases within 24 to 48 hours whenever possible. Orders placed after 11 AM on Saturdays will typically be shipped on the next business day (Monday).
While we aim for timely shipping, we do not control delivery timeframes or delays caused by USPS, UPS, FedEx, or DHL. If you have any questions about your order, please contact us at [EMAIL].
Delivery estimates:
- Standard Shipping: 10-20 business days for delivery.
Return Policy
If you need to return a product, we understand. Here’s our policy:
- Return Window: You may return products within 7 days of purchase.
- Condition of Returns: All returned products must be in new and unused condition. Products with a custom logo are not eligible for return.
- Return Shipping Fees: Customers are responsible for return shipping costs.
- Processing Fee: A $3 processing fee will be deducted from your refund.
- Refund Details: Refunds will cover the product's price (excluding shipping) and will be issued to the original payment method (card or PayPal) within 10 business days after we receive and inspect the returned item.
Return Process:
To ensure a smooth return, please complete the tracking form below and provide the tracking number for your return shipment.
Shipping Issues
If you encounter any shipping problems, such as missing or incorrect items, please report the issue within 72 hours of receiving your package.
For any questions or concerns, reach out to us at contact@findsstoreonline.com